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A practical structure for townhalls that employees value.

Open with transparency

Start with what changed since last time.

Avoid long corporate introductions.

Focus on three themes

Limit updates to the top three themes.

Too many updates dilute attention.

Allow live questions

Reserve time for Q&A and address tough questions.

Transparency builds trust.

Summarise actions

End with the actions leadership will take.

Actions make townhalls meaningful.

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