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A practical structure for townhalls that employees value.
Open with transparency
Start with what changed since last time.
Avoid long corporate introductions.
Focus on three themes
Limit updates to the top three themes.
Too many updates dilute attention.
Allow live questions
Reserve time for Q&A and address tough questions.
Transparency builds trust.
Summarise actions
End with the actions leadership will take.
Actions make townhalls meaningful.
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